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CASE STUDY

Group Retail Media Network Across Four Brands

Wesfarmers (OneDigital) — Retail Media

4 + OnePass

Retail brands aligned

4

Program phases delivered

Board-approved → execution

Outcome

THE CHALLENGE

Challenge

Wesfarmers' portfolio holds one of Australia's largest first-party retail datasets, but it sat behind four autonomous brands with different customer ID schemes, different consent regimes, different tech stacks, and different commercial priorities. The Group RMN opportunity was clear, but there was no shared identity layer, no group-level audience taxonomy, no agreed consent model, and no business case the board would sign. Prior exploratory efforts had stalled on cross-brand alignment.

OUR APPROACH

Approach

We embedded across four phases. Phase 1 defined the data operating model and clean-room scope. Phase 1.5 ran the cross-brand stakeholder work and built the 12-week business case that went to the Wesfarmers board. Phase 2 architected the Retail Media Audience Platform — identity resolution flows, permissions and consent architecture, audience taxonomy, Privacy Act change readiness — and produced the deployment roadmap. Phases 3 and 4 landed the 90-day plan and the forward AI initiative slate for the OneData team.

THE RESULTS

Results

The business case was approved and moved into execution. The program delivered unified identity, consent and audience taxonomy frameworks spanning four retail brands and the OnePass loyalty platform, a defined deployment roadmap with release milestones, and a live cross-brand delivery squad continuing to ship.

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